Moving/Address Changes
Access Energy is dedicated to exceeding members’ and customers’ expectations for safe, reliable, efficient service and environmental responsibility.
Stopping Service Or Moving Off Our Lines
- It is important for you to notify our office if you will be moving in order to have the electricity and billing account switched into the new resident's name.
- It is also very important for you to keep your address current at our office to ensure that you will receive your patronage dividends when they become payable.
Click here to notify our office that you will be moving off our lines or call our billing department at 1-866-242-4232 or locally at 319-385-1577.
Moving Into Our Area or Starting A New Service
Are you going to be moving into our area? If you are building a new building or are acquiring an existing property that will require electric or propane service in our service area, please notify us as soon as possible.
For New Construction
Click here for information on building a new service that needs electrical service on Access Energy Cooperative's lines.
For moving into a service that already exists
Click here to submit a form or to contact our billing department, or call us at 319-385-1577 or 1-866-242-4232.
Just Changing Your Address But Not Moving?
It is very important for you to keep your address current at our office. We use this information for power restoration, billing information, delivery of your newsletter and other important communications. We also need this information AFTER you move off our lines to ensure that you will continue to receive your patronage dividends when they become payable. To notify our office that you will be moving, please click here for more information or call our billing department at 1-866-242-4232 or locally at 319-385-1577.
Do You Need a Letter of Credit?
Click here to submit a request for us to send a letter of credit to your new utility provider.