Questions and/or Comments?

As a member-owner of Access Energy Cooperative, assistance is available to you in resolving questions, comments or complaints about your electric service.
 
Access Energy Cooperative has trained representatives available to answer your questions and address any concerns you may have. Here is how you can contact our office: Access Energy Cooperative, PO Box 440, Mt. Pleasant, IA 52641 or call 319.385.1577 or toll free at 866.242.4232.
 
If your question is related to our service, rather than rates, and your concern is not resolved, you may request assistance by contacting the Iowa Utilities Board via: letter at 350 Maple Street, Des Moines, IA 50319, or call 515.281.5979 or toll free 877.565.4450 or E-mail to iubcustomer@iub.state.ia.us.