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319-385-1577 | 866-242-4232

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        1. Energy Audits
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        3. Solar and Wind Energy Generation
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      6. Frequently Asked Questions

IA Energy Assist Program (LIHEAP)

The 2024-2025 Low-Income Home Energy Assistance Program (LIHEAP) has been established to help qualifying low-income Iowa homeowners and renters pay for a portion of their primary heating costs for the winter heating season. The assistance is based on household income, household size, and type of fuel.

Income Maximums
When to Apply

Elderly (60 & over) and/or disabled: October 1, 2024 to April 30, 2025

All other households: November 1, 2024 to April 30, 2025

What to Take
  • Proof of income (for all household members age 18 and over): Depending upon your household income type, income documentation for the last 30 days, last 12 months, or last calendar year, whichever is easier for you. 
  • Current heating bill or propane vendor bill
  • Current electric bill
  • Proof of Social Security numbers are REQUIRED for all household members.
Where to Call for Your Appointment

Des Moines County, Neighborhood Center, 319-753-2893
Henry County, Tolson Center, 319-385-2310
Louisa County, Community Action Center, 319-728-2314
North Lee County, Eichacker Center, 319-372-4471
South Lee County, Marie Tallarico Center, 319-524-6383
Jefferson County, SEIDA, 641-472-6140
Washington County, HACAP, 319-653-7275
Van Buren County, 319-293-3722

FOR MORE INFORMATION:

If you are not sure where to apply:

  • Dial 2-1-1

  • Visit https://hhs.iowa.gov/programs/programs-and-services/liheap

  • Contact your local Community Action agency

  • Write to:
    LIHEAP
    Iowa Department of Health & Human Services
    Capitol Complex
    Des Moines, IA 50319

Dedicated to exceeding member's expectations for safe, reliable, efficient service while being a good citizen in our communities.

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1800 West Washington Street 

P.O. Box 440

Mount Pleasant, IA 52641

To REPORT AN OUTAGE CALL

319-385-1577 | 866-242-4232

This institution is an equal opportunity provider. Please see complete statement of non-discrimination here: https://accessenergycoop.com/equal-opportunity-statement

©2025 Access Energy Cooperative. Safe, reliable, efficient service and a good citizen in our communities.

  • Home
  • Your Cooperative
    • About AEC
      • About Us
      • Our Staff
      • Board of Directors
        • How to Run for the Board of Directors
      • Service Area
      • Employment Opportunities
      • Cooperative Principles
      • Where Does Our Power Come From?
      • History of Co-ops
      • Touchstone Energy
    • Policies
      • Articles of Incorporation & Bylaws
      • E-Business Privacy Policy
      • Identity Theft Protection
      • Privacy Policy
      • Rights and Remedies
      • Statement of Nondiscrimination
    • Member Benefits
      • Monthly Magazine
      • Coop News
      • Dividends
        • Treasure Hunt
      • New Member Info
      • What does it mean to be a member?
      • Annual Meeting
      • Election of Directors
  • Your Account
    • Payment Options
      • Bank Draft
      • Budget Billing
      • Credit/Debit Card Payments
      • Payment Drop Box
      • SmartHub
    • Billing
      • Your Bill
      • Troubleshooting Your Bill
      • Rates
      • What is Demand?
        • Single Phase Demand Calculator
      • Dividends
      • Moving/Address Changes
      • IA Energy Assist Program (LIHEAP)
    • Electrical Equipment
      • Your Meter
      • Who Owns What?
      • New Construction/ New Meter
  • Services
    • Residential
      • Residential Rebates
      • Energy Audits
      • Outside Area Lighting
      • Financing for Energy Efficiency Improvements
    • Business
      • Business Rebates
      • Business Energy Audits
      • Power Quality
      • Thermal Imaging
  • Safety
    • General
      • Safety Tips
      • Safety Equipment
      • Safe Electricity
    • Safety Policies and Procedures
      • Grain Bin Clearance
      • Call Before You Dig!
  • Co-op/Community
    • Programs for Youth
      • Scholarships
      • Lineworker Scholarships
      • Summer Work and Internships
      • Youth Tour Contest
    • Tools For Schools
      • Teachers Zone
      • Safety Demonstrations
    • Community Involvement
      • Legislation
      • Contact Your Legislators
      • Economic Development
        • BizConnections
      • Revolving Loan Fund
    • General
      • Photo Contest
      • RECare
      • Discount Card
  • Energy Solutions
    • Saving Energy
      • Energy Audits
      • Rebates and Low Interest Loans
      • Energy Saving Ideas
      • Together We Save
    • Renewable Energy
      • Access to Green Energy Program
      • Electric Vehicles
      • Solar and Wind Energy Generation
  • Outages/Maintenance
    • Outages
    • Maintenance Programs
    • Restoring Power
    • Tree Trimming
    • Power Blinks
    • Frequently Asked Questions