Understanding Your Bill

Easily Understand Your Energy Bill

Below is a sample of an Access Energy Cooperative bill that is sent to our members.

The image below is a tool to learn about the components of an Access Energy Cooperative bill. It is provided in two different formats.

You can click here to download a .pdf of this image.
You can use the interactive image below. For a detailed description of each part of the bill, click on the + button near the item

To view the Rights and Remedies listed on the back of your bill, please click here.

If you have any questions, please call our billing department at 319-385-1577 or 1-866-242-4232, or fill out the form below, selecting “Question on my Bill.”

Please use the form below to email us questions or comments. We will respond as soon as we can. Please understand that contacts made through our website are generally monitored during our regular business hours. Thank you.

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