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  • Home
  • Your Cooperative
      1. About AEC
        1. About Us
        2. Our Staff
        3. Board of Directors
          • How to Run for the Board of Directors
        4. Service Area
        5. Employment Opportunities
        6. Cooperative Principles
        7. Where Does Our Power Come From?
        8. History of Co-ops
        9. Touchstone Energy
      2. Policies
        1. Articles of Incorporation & Bylaws
        2. E-Business Privacy Policy
        3. Identity Theft Protection
        4. Privacy Policy
        5. Rights and Remedies
        6. Statement of Nondiscrimination
      3. Member Benefits
        1. Monthly Magazine
        2. Coop News
        3. Dividends
          • Treasure Hunt
        4. New Member Info
        5. What does it mean to be a member?
        6. Annual Meeting
        7. Election of Directors
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        2. Troubleshooting Your Bill
        3. Rates
        4. What is Demand?
          • Single Phase Demand Calculator
        5. Dividends
        6. Moving/Address Changes
        7. IA Energy Assist Program (LIHEAP)
      3. Electrical Equipment
        1. Your Meter
        2. Who Owns What?
        3. New Construction/ New Meter
  • Services
      1. Residential
        1. Residential Rebates
        2. Energy Audits
        3. Outside Area Lighting
        4. Financing for Energy Efficiency Improvements
      2. Business
        1. Business Rebates
        2. Business Energy Audits
        3. Power Quality
        4. Thermal Imaging
  • Safety
      1. General
        1. Safety Tips
        2. Safety Equipment
        3. Safe Electricity
      2. Safety Policies and Procedures
        1. Grain Bin Clearance
        2. Call Before You Dig!
  • Co-op/Community
      1. Programs for Youth
        1. Scholarships
        2. Lineworker Scholarships
        3. Summer Work and Internships
        4. Youth Tour Contest
      2. Tools For Schools
        1. Teachers Zone
        2. Safety Demonstrations
      3. Community Involvement
        1. Legislation
        2. Contact Your Legislators
        3. Economic Development
          • BizConnections
        4. Revolving Loan Fund
      4. General
        1. Photo Contest
        2. RECare
        3. Discount Card
  • Energy Solutions
      1. Saving Energy
        1. Energy Audits
        2. Rebates and Low Interest Loans
        3. Energy Saving Ideas
        4. Together We Save
      2. Renewable Energy
        1. Access to Green Energy Program
        2. Electric Vehicles
        3. Solar and Wind Energy Generation
  • Outages/Maintenance
      1. Outages
      2. Maintenance Programs
      3. Restoring Power
      4. Tree Trimming
      5. Power Blinks
      6. Frequently Asked Questions

New Member Info

Welcome to Access Energy Cooperative!

Welcome to Access Energy Cooperative! As your trusted partner in power, we are dedicated to exceeding your expectations for safe, reliable, and efficient service, while being a good citizen in our communities.This page introduces you to the benefits of being a member of your electric cooperative, helps you become acquainted with the resources and services available to you, and shows you how to become an active part of your cooperative. The links below connect you with pages on our website that offer details on this information and more. Access Energy Cooperative exists for one purpose: to serve the needs of our members. We do not function to generate a profit, all revenues earned go back to the members. That’s the cooperative difference.

1

We encourage you to browse through our website. It is full of valuable information for members. For quick links, use the following to discover:

  • Details on general office hours and information

  • Power outage information - check current outages

  • Articles of Incorporation and Bylaws

  • Find out where your power comes from and types of fuel used for generation

  • Safety tips

2

At Access Energy Cooperative, you are a member, not just a customer. That is because at Access Energy Cooperative, you are a part owner of the business. For quick links to answer some common questions, use these:

  • What does it mean to be a member of Access Energy Cooperative?

  • What are dividends? How do members receive dividend checks?

  • What does the board of directors do and who can run for the board?

Be sure to visit the Co-op/Community tab to see what programs we have available and how we are involved in our communities.

3

Understanding how you are billed is the best way to control your spending on energy. See how we can help you with these quick links.

  • What is SmartHub and how can the member use it to save money?

  • What payment options are available? – Visit the YOUR ACCOUNT tab for information on:

    • auto bank draft payment,

    • credit card payments,

    • budget billing,

    • and other information

  • Understand your bill

  • What is demand?

4

Get involved in your cooperative and your community - vote for directors, participate in the photo contest, follow our Facebook page and website. Read your monthly magazine to find out about youth programs, Coop Connections Card, and RECare. All members are encouraged to attend the annual meeting of members - find more information on all of this by clicking on the "Get Involved" menu button below.

GET INVOLVED WITH YOUR COOPERATIVE

As a member of the cooperative, you are encouraged to get involved! Attend the annual meeting, vote in the board election – or run for a seat on the board. Check out youth programs, and stay up-to-date with these quick links

  • What and when is the annual meeting?

  • How do I vote for directors in the annual election?

  • How do I run for a seat on the board?

  • How do I enter the photo contest?

  • What is the free trip to Washington D.C. for high school sophomores and juniors?

  • How can my high school senior win a scholarship? or a lineworker scholarship?

  • What is the member magazine Iowa Electric Cooperative Living?

  • Where do I find Access Energy Cooperative on Facebook?

  • What is RECare?

  • What is the Coop Connections discount card?

5

Let us help you find ways to save energy and money. Discover information on energy efficiency tips, rebates, energy audits, and low interest loans for energy efficiency improvements by selecting visiting these areas on our website:

  • What is an energy audit and how do I request one?

  • Where do I find information on your rebate program and financing to help with energy efficiency improvements?

  • I like to check out things on my own first. How can I find ways to save energy in my home by myself?

  • Where can I find simple energy saving ideas for my home or business, or even for agricultural applications?

6

Access Energy Cooperative is here to serve your needs. We are happy to help with questions about renewable energy and help to make sure that if you install a system that it is done safely. Before you install  wind or solar generation, check with Access Energy Cooperative first to ensure all connections meet safety regulations. Visit our GOING GREEN tab or use these quick links for specific questions:

  • What questions do I need to ask before installing a wind generation system?

  • What requirements do I need to fulfill to make sure the connection to Access Energy Cooperative’s system is safe for everyone? 

  • Is solar right for you?

Dedicated to exceeding member's expectations for safe, reliable, efficient service while being a good citizen in our communities.

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1800 West Washington Street 

P.O. Box 440

Mount Pleasant, IA 52641

To REPORT AN OUTAGE CALL

319-385-1577 | 866-242-4232

This institution is an equal opportunity provider. Please see complete statement of non-discrimination here: https://accessenergycoop.com/equal-opportunity-statement

©2025 Access Energy Cooperative. Safe, reliable, efficient service and a good citizen in our communities.

  • Home
  • Your Cooperative
    • About AEC
      • About Us
      • Our Staff
      • Board of Directors
        • How to Run for the Board of Directors
      • Service Area
      • Employment Opportunities
      • Cooperative Principles
      • Where Does Our Power Come From?
      • History of Co-ops
      • Touchstone Energy
    • Policies
      • Articles of Incorporation & Bylaws
      • E-Business Privacy Policy
      • Identity Theft Protection
      • Privacy Policy
      • Rights and Remedies
      • Statement of Nondiscrimination
    • Member Benefits
      • Monthly Magazine
      • Coop News
      • Dividends
        • Treasure Hunt
      • New Member Info
      • What does it mean to be a member?
      • Annual Meeting
      • Election of Directors
  • Your Account
    • Payment Options
      • Bank Draft
      • Budget Billing
      • Credit/Debit Card Payments
      • Payment Drop Box
      • SmartHub
    • Billing
      • Your Bill
      • Troubleshooting Your Bill
      • Rates
      • What is Demand?
        • Single Phase Demand Calculator
      • Dividends
      • Moving/Address Changes
      • IA Energy Assist Program (LIHEAP)
    • Electrical Equipment
      • Your Meter
      • Who Owns What?
      • New Construction/ New Meter
  • Services
    • Residential
      • Residential Rebates
      • Energy Audits
      • Outside Area Lighting
      • Financing for Energy Efficiency Improvements
    • Business
      • Business Rebates
      • Business Energy Audits
      • Power Quality
      • Thermal Imaging
  • Safety
    • General
      • Safety Tips
      • Safety Equipment
      • Safe Electricity
    • Safety Policies and Procedures
      • Grain Bin Clearance
      • Call Before You Dig!
  • Co-op/Community
    • Programs for Youth
      • Scholarships
      • Lineworker Scholarships
      • Summer Work and Internships
      • Youth Tour Contest
    • Tools For Schools
      • Teachers Zone
      • Safety Demonstrations
    • Community Involvement
      • Legislation
      • Contact Your Legislators
      • Economic Development
        • BizConnections
      • Revolving Loan Fund
    • General
      • Photo Contest
      • RECare
      • Discount Card
  • Energy Solutions
    • Saving Energy
      • Energy Audits
      • Rebates and Low Interest Loans
      • Energy Saving Ideas
      • Together We Save
    • Renewable Energy
      • Access to Green Energy Program
      • Electric Vehicles
      • Solar and Wind Energy Generation
  • Outages/Maintenance
    • Outages
    • Maintenance Programs
    • Restoring Power
    • Tree Trimming
    • Power Blinks
    • Frequently Asked Questions