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319-385-1577 | 866-242-4232

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  • Outages/Maintenance
      1. Outages
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      6. Frequently Asked Questions

Maintenance Programs

In order to maintain the safety of our system, Access Energy Cooperative’s Engineering and Operations Departmentswe has adopted a written program for inspecting and maintaining your electric supply lines. It helps determine the necessity for replacement, maintenance and repair, and for tree pruning or other vegetation management.

Vegetation Management

Representatives of Access Energy Cooperative complete our right-of-way maintenance program, consisting of tree pruning, brush pruning, and chemical treatment to impede future growth. The cycles and methods are determined using best judgement and knowledge of local factors; chemicals may be used in impeding future growth.

Vegetation management is set up to allow for a general schedule of having the entire system pruned and managed on an approximate 5-year cycle, or 20% of the system annually. Weather situations may affect the annual schedule, such as an extreme ice storm.

Overhead and Underground Line Inspections

Access Energy’s detailed line inspection program calls for the inspection of all overhead electric lines below 34.5 kV over a 10-year period with approximately 10% of the system inspected each year.

Substation Inspection and Maintenance

Substations serving Access Energy Cooperative are owned and operated by our power supplier, Northeast Power. Substation inspections are subject to their reliability plan.

Pole Inspection and Treatment

Access Energy has a program of regular above and below ground line pole inspection and treatment, with the complete system scheduled to be completed on a 10-year cycle. The inspections are done on an area basis with all cooperative-owned poles, within a given area, being inspected each year.

Oil Circuit Reclosers and Sectionalizer Maintenance

Your cooperative has a maintenance program in which all oil circuit reclosers and setionalizers on the cooperative’s system are scheduled for maintenance every three to ten years, depending on what type of unit they are.

Infrared Inspection

Access Energy Cooperative has available infrared technology we utilize on our system, that is also available to assist key account members in pinpointing hot spots your equipment may have. Finding these early allows you to make corrections and repairs before a failure could occur and prevent costly downtime and potential safety issues.

Dedicated to exceeding member's expectations for safe, reliable, efficient service while being a good citizen in our communities.

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1800 West Washington Street 

P.O. Box 440

Mount Pleasant, IA 52641

To REPORT AN OUTAGE CALL

319-385-1577 | 866-242-4232

This institution is an equal opportunity provider. Please see complete statement of non-discrimination here: https://accessenergycoop.com/equal-opportunity-statement

©2025 Access Energy Cooperative. Safe, reliable, efficient service and a good citizen in our communities.

  • Home
  • Your Cooperative
    • About AEC
      • About Us
      • Our Staff
      • Board of Directors
        • How to Run for the Board of Directors
      • Service Area
      • Employment Opportunities
      • Cooperative Principles
      • Where Does Our Power Come From?
      • History of Co-ops
      • Touchstone Energy
    • Policies
      • Articles of Incorporation & Bylaws
      • E-Business Privacy Policy
      • Identity Theft Protection
      • Privacy Policy
      • Rights and Remedies
      • Statement of Nondiscrimination
    • Member Benefits
      • Monthly Magazine
      • Coop News
      • Dividends
        • Treasure Hunt
      • New Member Info
      • What does it mean to be a member?
      • Annual Meeting
      • Election of Directors
  • Your Account
    • Payment Options
      • Bank Draft
      • Budget Billing
      • Credit/Debit Card Payments
      • Payment Drop Box
      • SmartHub
    • Billing
      • Your Bill
      • Troubleshooting Your Bill
      • Rates
      • What is Demand?
        • Single Phase Demand Calculator
      • Dividends
      • Moving/Address Changes
      • IA Energy Assist Program (LIHEAP)
    • Electrical Equipment
      • Your Meter
      • Who Owns What?
      • New Construction/ New Meter
  • Services
    • Residential
      • Residential Rebates
      • Energy Audits
      • Outside Area Lighting
      • Financing for Energy Efficiency Improvements
    • Business
      • Business Rebates
      • Business Energy Audits
      • Power Quality
      • Thermal Imaging
  • Safety
    • General
      • Safety Tips
      • Safety Equipment
      • Safe Electricity
    • Safety Policies and Procedures
      • Grain Bin Clearance
      • Call Before You Dig!
  • Co-op/Community
    • Programs for Youth
      • Scholarships
      • Lineworker Scholarships
      • Summer Work and Internships
      • Youth Tour Contest
    • Tools For Schools
      • Teachers Zone
      • Safety Demonstrations
    • Community Involvement
      • Legislation
      • Contact Your Legislators
      • Economic Development
        • BizConnections
      • Revolving Loan Fund
    • General
      • Photo Contest
      • RECare
      • Discount Card
  • Energy Solutions
    • Saving Energy
      • Energy Audits
      • Rebates and Low Interest Loans
      • Energy Saving Ideas
      • Together We Save
    • Renewable Energy
      • Access to Green Energy Program
      • Electric Vehicles
      • Solar and Wind Energy Generation
  • Outages/Maintenance
    • Outages
    • Maintenance Programs
    • Restoring Power
    • Tree Trimming
    • Power Blinks
    • Frequently Asked Questions